Toll Free: 877.44ACTOR  | Atlanta, Georgia | info@thepixelpusher.biz

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frequently asked questions

Turnaround Times:

• Headshots: 2-3 Days

• Comp Cards: 3-5 Days

• Large Format/Portfolio Prints: 1-2 Days

• Business Cards & Post Cards: 5-7 Days

 

Rush Service:

• Next day rush: $20.00

• Same day rush: $25.00 (Only Headshots and photo products are available for Same Day Rush)

 

Custom Orders:

• Custom orders are orders that we set up for you. There will be a $5 charge per image for custom. You will receive proofs via email for your approval on the following business day after you place your order.

• Select agency/Union discounts apply towards custom orders only.

• Files set up/printed for custom orders will be saved in our system for future reprints. Files set up by customers through the automated cart will need to be resubmitted for future orders.

 

Retouching & Restorations:

• Basic retouching is $10 per image. This generally includes correcting skin blemishes, fly away hairs, minor wrinkles, enhancing the eyes, etc. Advanced Retouching is $20-30 per image this generally including everything that basic retouching does plus changing shirt colors, blurring backgrounds and more detailed retouching work. Please feel free to contact us for a quote. Our Restoration rate is currently $60 per hour with a $10/10 minute minimum.

 

Web sized files

Web files will be sent automatically as proofs for custom orders. Orders placed through the automated cart will need to be saved and resized by customers (this can be done during the order process). We can resize images/orders not set up by us for a fee if necessary.

 

File Resolution:

• For the best quality reproductions your files should be 8x10 @300 dpi or 2400x3000 pixels. Smaller resolution files can be printed but the results will be less than optimum.

• To check your resolution on a PC: Right click on your file, select properties, then select details. There you will find image dimensions.

• To check your resolution on a Mac: Select the file and press the "apple" button and "i" at the same time to get the INFO box, There you will find image dimensions.

 

Resumes:

• Resumes must be submitted in DOC, PDF, or WPS format.

• We do not edit resumes and we do not type resumes.

• We are happy to add a thumbnail image to your resume but please be aware resumes are only printed in Black&White.

 

Shipping:

•We ship via FedEx Express Saver for a flat $5.00 fee on anything under 1000 8x10s. Express Saver packages ship anywhere in the continental US in 3 days although most local and regional packages (Southeast US) will arrive in 1/2 day. Guaranteed Next-Day and 2nd Day shipping is available per FedEx rate. Please call us for a quote.

 

Payment:

• We require payment in full before your order is printed.

• We accept Cash, Check, or Charge (Visa, MasterCard, Discover or American Express).

• Orders will not be shipped without full payment. We do not bill customers or ship items C.O.D.

 

 

We will not intentionally violate anyone's copyrights. Due to deadlines imposed on our work we must assume the person submitting the work holds the copyright for use of the material unless otherwise clearly marked. The Purchaser of our services agrees to save and hold harmless and indemnify The Pixel Pusher for all expenses, costs, legal fees or judgments that may result from claims or lawsuits for copyright infringement.

 

 

CONTACT US

 

Tel: (404) 781-1111

Toll Free: 877.44ACTOR

Email: info@thepixelpusher.biz

 

ADDRESS

 

675 Metropolitan Parkway #4237

Atlanta, Georgia

30310

 

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